Legal notice, policies and conditions

LEGAL WARNING

In accordance with the Spanish Law for Information Society Services and Electronic Commerce, we inform you that the owner of this website is: ALIDA Ingeniería del Medio S.L. (Ltd.) that is a Limited corporation established in Madrid, on José Arcones Gil St., 15, 12C, 28017 Madrid.

REGISTRATION

ALIDA Ingeniería del Medio Ltd. is registered in the Companies Registry of Madrid, in Volume 11,756; Book 0; Page: 131; section8; Sheet M-184553; Sign No. 1 and with CIF (VAT number): B 81614976.

You can contact us at the email address: alida@alidaingenieria.com, or at phone + 00 34 91 407 71 47.

Service hours are from 8:30 to 16:30 GMT +1.

The web site: www.alidaingenieria.com is also available through the following domain names:

 

PRIVACY POLICY

DATA PROTECTION

ALIDA Ingeniería del Medio Ltd. is the owner of this website. You can check the information about this company in the Legal Notice included in this portal.

ALIDA Ingeniería del Medio Ltd. protects personal data of all persons that are in touch with the company, in compliance with the Spanish legal requirements of data protection.

DATA COLLECTION AND TREATMENT

The purpose of data processing is explained in the relevant conditions of contract products and/or services purchased by the customer.

In the specific case of use our email address or contact form to ask us any questions regarding to products and / or services sold through this website, your contact information will be used only in order to respond to your query and will be incorporated into a database owned by ALIDA Ingeniería del Medio Ltd.

Providing information to minors is forbidden.

DATA TRANSFER

If your personal data have to be disclosed to third parties, it would be requested prior consent to you for this purpose; you will be informed about to whom we are going to assign such data and for what purpose.

SECURITY

ALIDA Ingeniería del Medio Ltd. has adopted the necessary technical and organizational measures to prevent loss, misuse, alteration, unauthorized access or theft of personal data covered in the files owned by the company.

We apply the security measures specified by the Spanish Organic Data Protection Act and its implementing regulations, according to the type of personal data covered in the files owned by the Company.

COOKIES

If we use cookies, they are specifically indicated in our cookies policy.

DATA HOLDERS RIGHTS

The personal data holders may exercise their rights of access, rectification, cancellation and opposition at any time under the legally procedures established, addressing for it by any mean that could demonstrate the sending and receiving of the application to the company: ALIDA Ingeniería del Medio SL, José Arcones Gil St., 15, 12C, 28017 Madrid, attn to data protection area, or to the following email address: alida@alidaingenieria.com. This e-mail address is being protected from spam bots, and you need Javascript enabled to read it.

EFFECTIVE AND AMENDMENT OF THIS POLICY

This policy of privacy is effective from August 9th, 2004. ALIDA Ingeniería del Medio Ltd. reserves its right to modify its data protection policy in the event that there were a change in legislation, jurisprudence or in the own business criteria.

If any changes were to be introduced in this policy, the new text will be published in the same direction.

TERMS OF USE

You can check in our legal notice who is the Owner of this web site. The use of this website is subject to the rules and conditions specified below: access to this website is free and voluntary, and it attributes to any visitor the condition of User.

As a user you agree to these “Terms of Use”. Please, read them carefully before browsing this site. If you have any questions about it, please write to this address: alida@alidaingenieria.com. This e-mail address is being protected from spam bots, you need JavaScript enabled to view it. The user agrees to make appropriate use of the contents and services offered on this website.

RIGHT TO EXCLUDE

ALIDA Ingeniería del Medio Ltd. reserves its right to withdraw or to deny access to this website, without notice, to those users who do not comply with these terms of use or with the specific conditions indicated.

INTELLECTUAL PROPERTY AND INDUSTRIAL PROPERTY

The texts, drawings, photographs and other audiovisual elements contained on this site are of the exclusive property of ALIDA Ingeniería del Medio Ltd. or third parties that have authorized to ALIDA Ingeniería del Medio Ltd. to make use of them. Under no circumstances shall access and navigation of the user imply a waiver, transmission, license or total or partial transfer of these rights by ALIDA Ingeniería del Medio Ltd. or such third parties.

ALIDA Ingeniería del Medio Ltd. has the exclusive exercise of the exploitation rights of the site and its contents, in particular the rights of reproduction, distribution, public communication and transformation.

ALIDA Ingeniería del Medio Ltd. does not give any right of reproduction, distribution, public communication or transformation on the website, its design or its contents. It is not allowed any use of this web page not according to its purpose.

ALIDA Ingeniería del Medio Ltd. owns the intellectual property rights of all brands and logos contained in this website and have the permission of the holders thereof to use such marks. It is not allowed to remove, manipulate or circumvent this legal notice on intellectual and industrial property as well as the technical protection devices, digital marks or other means of identification containing information or content. Neither to modify, copy, reuse, exploit, reproduce, publicly display, upload files, post, transmit, use, process or distribute in any way all or part of the contents included on this website for public or commercial purposes, without written express permission from ALIDA Ingeniería del Medio Ltd. unauthorized use of the contents on this website and, in general, the infringement of the rights of intellectual property of ALIDA Ingeniería del Medio Ltd., will result in legal liability against the offender.

WARRANTY AND LIABILITY

ALIDA Ingeniería del Medio Ltd. do not guarantee the absence of errors in accessing the website or in the availability and continuity of the portal. Although ALIDA Ingeniería del Medio Ltd. will perform all actions necessary to rectify the fault, re-establish communication and update the contents of the website.

ALIDA Ingeniería del Medio Ltd. is not responsible for security errors or damage caused to the user’s computer or files or data stored on it as a result of viruses, computer misuse or misuse of outdated versions of the browser. Access to the site and non-consensual use is made of the information contained therein is the sole responsibility of who carries it out.

ALIDA Ingeniería del Medio Ltd. is not responsible or liable for any loss or damage resulting from such use or access.

LINKS

Any natural or legal person that tries to establish any kind of link to this website must meet the following requirements:

  1. The link may be sent to index this page or any other of these: www.juegosambientales.com domains www.paisajismo.com, www.ocadelabioenergia.com or www.alidaingenieria.com
  2. Link must lead directly to the URL of this website. Unless ALIDA Ingeniería del Medio Ltd. expressly authorized it, the website providing the link may not include contents of www.juegosambientales.com, www.paisajismo.com, www.ocadelabioenergia.com or www.alidaingenieria.com, as part of its website, or in their frames, or creating a browser on any of the pages: www.juegosambientales.com, www.paisajismo.com, www.ocadelabioenergia.com or www.alidaingenieria.com
  3. If the web page of the link pretends to incorporate into its website any distinctive sign owned by ALIDA Ingeniería del Medio Ltd., it must first obtain permission from the owner of this web.
  4. ALIDA Ingeniería del Medio Ltd. does not authorize the establishment of links to this website from websites containing illegal content.

CONFIDENTIALITY AND DATA PROTECTION

Personal data provided for the user for using services and / or contents of the website are treated with the guarantees laid down in the data protection policy of ALIDA Ingeniería del Medio Ltd. or in the corresponding contractual conditions.

APPLICABLE LAW AND JURISDICTION

These general terms are governed by Spanish legislation, and any dispute that may arise regarding the application, implementation or interpretation of these conditions would be resolved by the express acceptance of both parties in the courts of the city of Madrid (Spain).

CHANGES

ALIDA Ingeniería del Medio Ltd. reserves its right to make changes to web, update the information contained therein, the configuration, presentation and access conditions into the site, when it consider necessary, without warning in advance.

Your Internet browser may generate a copy of this page in the cache, so when you will access again to it, the pages displayed by your browser could not correspond with the current version, but with those stored in the cache. In order to avoid these problems, we recommend you to update the web from the browser when accessing to www.juegosambientales.com, www.paisajismo.com, www.ocadelabioenergia.com or www.alidaingenieria.com

TERMS AND CONDITIONS

These general terms and conditions apply exclusively on the sales of products shown on this website. In no event shall apply other conditions of different contracts. The owner of the website is ALIDA Ingeniería del Medio Ltd. You can see the full details of this entity in the Legal Notice.

Sending the request by the client (also called “buyer” herein) constitutes your agreement with these general conditions. Contractual Conditions, together with the Order Confirmation Document, constitute the contract between ALIDA Ingeniería del Medio Ltd. and the buyer.

No provision made by the client on the terms of purchase, receipts or other documents differ from those of ALIDA Ingeniería del Medio Ltd., if it has not been recognized by the company earlier.

Any stipulation to repeal or supplement the general conditions of contract shall be deemed accepted by the customer if no written reply by it, notice of the amendment thereto.

GUARANTEE

ALIDA Ingeniería del Medio Ltd. represents and warrants that their Internet platforms are technically prepared for the sale of products and services.

ALIDA Ingeniería del Medio Ltd. shall liable to client of proper delivery of the product purchased. Any other liability or compensation arising from the established obligations of these general or specific conditions is limited to a maximum amount charged to the customer.

ALIDA Ingeniería del Medio, SL is not responsible for the deterioration of the material for use.

RESPONSIBILITY

ALIDA Ingeniería del Medio Ltd. will not be responsible for other items to those described above. The exercise of any other action is expressly excluded by both parties to claim for lost profits.

ALIDA Ingeniería del Medio Ltd. is not liable for acts or omissions of third parties or for actions motivated by legal imperative, unforeseeable circumstances or force majeure.

ALIDA Ingeniería del Medio Ltd. reserves the right to require the relevant responsibilities customer showing an illegal or fraudulent conduct or breach of the special conditions applicable to each case, the General Conditions or current legislation.

Industrial property: trademarks and logos appearing on this Web site are property of ALIDA Ingeniería del Medio Ltd. or others who give their consent to their use. They can not be used in any type of advertising or other publicity materials relating to the distribution of any information or content extracted from this web site without the prior written consent of the trademark owner.

DATA PROTECTION

ALIDA Ingeniería del Medio Ltd. ensures that all customer data collected by the acquisition of products and / or services will be used in the manner and with the limitations and rights granted by Organic Law 15/1999 of December 13th about Protection of Personal data (LOPD).

Treatment and management of them meet the provisions of Royal Decree 994/1999, of June 11th, approving the Regulation of security measures for automated files containing personal data.

The customer authorizes ALIDA Ingeniería del Medio Ltd. for the use and processing of personal data provided and its incorporation into files under its ownership.

These data will be used for the service and / or product delivery requested by the customer. As well as for communication of promotions or services through electronic means, without prejudice to the right of the owner of the data to revoke his consent regarding the receipt of such promotional communications

The customer may exercise their rights of access, rectification, opposition or cancellation of their personal data in accordance with the provisions of the current legislation on protection of personal data, addressing alida@alidaingenieria.com.

For more information, see our privacy policy.

PRICE

Products prices are indicated in euros, including taxes, excluding dispatch and transport costs that add to the final sum. Shipping fees include order picking, logistics, transport and delivery to the addressee indicated on shipping which will sign the receipt.

The amounts of orders must be paid in euros. ALIDA Ingeniería del Medio Ltd. reserves the right to change prices at any time, although already ordered products will be billed taking into account the prevailing rates at the time of the order request. VAT is paid according to the prevailing rates.

ORDERING

Orders can be made from anywhere in the European Union. For shipments outside the European Union, please contact alida@alidaingenieria.com.

The realization of orders must be made through the website using the “Add to Cart” and “Finish buy” option.

To order, the customer must be over 18 years.

All orders may be requested by email, by phone or through the web. Confirmation of telephone orders will be made by fax or mail. An order is not final until it is accepted by ALIDA Ingeniería del Medio Ltd., which sends confirmation by mail.

ALIDA Ingeniería del Medio Ltd. reserves the right to cancel or refuse any order from a buyer with whom there is a case pending concerning the payment of a previous order.

AVAILABILITY

Product offerings and prices are valid while appearing on the website and according to the available stock. If ALIDA Ingeniería del Medio Ltd. arises the impossibility of delivering the requested product would contact you to propose, eventually, sending an alternative product.

If you reject this alternative, the application of the order will be canceled and the amount paid by it (within a maximum period of 30 days) will be refunded. Such refund shall constitute the sole responsibility of ALIDA Ingeniería del Medio Ltd. in case it can not supply the goods requested.

DELIVERY METHODS

The delivery is considered completed since the product is available to the customer by the carrier and the consignee signs the delivery receipt. Is for the receptor to verify the products receiving them and expose all the caveats and claims which could be justified at the time of delivery and before signing the delivery note. The client’s signature on the delivery note implies full conformity with the goods received.

ALIDA Ingeniería del Medio Ltd. is not responsible for the consequences of a possible delay in transit. The order is sent to the person and address listed in the order made by the buyer.

Environmental Engineering ALIDA SL is not responsible for errors in the name or address of the recipient reflected by it in the order. If due the error the product has to be sent to another address, the postage will be paid by the buyer.

The delivery of an order depends on the item or items ordered and shipping destination. The delivery time indicated in the table order is estimated, according to the experience of the Carrier. The delivery is considering working days and it starts counting from the confirmation of payment by our Customer Service department.

Normally, your order will be delivered between 48 and 72 hours, starting from the 24 hours of receipt of order. If shipping is done by post (www.correos.es) by registered letter and no one is at the address, the postman will leave at the delivery address notification for the shipment in order to be collected in the corresponding postal service. If the shipment is made by a carrier, the carrier will leave at the delivery address notice with a phone number where you must get in touch with him to fix the date of delivery to your home. In the case of the carrier go home for the second time being nobody, he will leave a new notification for the shipment picked up on the corresponding postal service.

PAYMENT METHODS

1.- You can make the deposit or bank transfer to the following account:

ALIDA Ingeniería del Medio Ltd.

SANTANDER CCC: 0049 4943 31 2916054461

IBAN: ES71 0049 4943 31 2916054461

The bank account appears on the screen of order confirmation. Once you have entered the amount, and it has been received, we proceed to process your order. It is important that the concept of income or transfer indicate the order number. Note that the transfer is not effective until at least 48 hours (working days) after income. You can also send the payment receipt or transfer receipt via email to alida@alidaingenieria.com to expedite shipping. This e-mail address is protected from spam bots, so you need JavaScript enabled.

The order does not become effective until you click “Checkout Products” on the “Complete purchase” screen, leaving just follow the steps in the chosen form of payment.

2.- Paypal

PayPal is the safest way to pay online. It allows payments charged to your cards or your bank account easily and safely thanks to its market leader fraud prevention tools, purchase protection programs and the ability to pay without sharing your financial information.

For more details see:

https://www.paypal.com/es/cgi-bin/webscr?cmd=p/auc/new_ebay_buyer_intro-outside

For orders placed from the Canary Islands, Ceuta, Melilla and Andorra 21% VAT will not be billed, since they are exempt from this tax.

RETURN

If the product received is not fully satisfactory, the buyer can return it within the next fourteen working days of receiving it and get a refund of the returned product, being charged to the customer the cost of return shipping back.

Returned merchandise should include the original packaging and all accessories and components in the same condition they were received by the buyer. Products that are returned incomplete or damaged will be rejected. To make a return the buyer must first contact ALIDA Ingeniería del Medio Ltd. where they indicate the instructions to identify the product to be returned and how.

It will not be accepted in any case, cash on delivery.

The price refund, once the product is returned by the buyer, will be made by transfer to the bank account indicated by the client within a maximum period of 15 days from the receipt of the goods by ALIDA Ingeniería del Medio Ltd.

ADVERTISING

The photographs of the products displayed on the website are illustrative. If they do not allow you to get an idea of the characteristics of the product, you can contact ALIDA Ingeniería del Medio Ltd. and clarify any doubts you have.

FORCE MAJEURE

ALIDA Ingeniería del Medio Ltd. is not liable for acts or omissions of third parties or for actions motivated by legal imperative, unforeseeable circumstances or force majeure.

Including but not limited to, ALIDA Ingeniería del Medio Ltd. is not liable for breach of contract by internal strike, suppliers or transport strike, civil war in Spain or abroad, acts of terrorism, whole or in part destruction for any reason of any of the stores or warehouses of the company and government decision.

UNLAWFUL ACTS

ALIDA Ingeniería del Medio Ltd. reserves the right to require the relevant responsibilities to the customer showing an illegal or fraudulent conduct or breach of the conditions applicable to each contract, or existing legal regulations.

APPLICABLE LEGISLATION

The fact that any provision of the General Conditions was declared null by a final court decision will not affect the validity of the remaining provisions.

These general conditions of sale and signed contracts are governed by Spanish law. Any dispute concerning the interpretation or execution of these general conditions of sale shall be the exclusive jurisdiction of the courts of Madrid.

 

COOKIES POLICY

This website uses cookies to improve the user experience accessing our website.

What are cookies?

Cookies are small data files sent by our web site that are stored in the user’s browser when accessing and browsing our site.

Types of cookies

There are cookies that may be of different types according to the information collected. For example:

  • Cookies that manage access to the user session so you do not have to be entering your username and password each time you access the site and which also guarantee the security of the user’s session when logs.
  • Cookies that allow the user to configure your page as browser language options.
  • Cookies to measure the activity by users on the site so we can analyze it and introduce service improvements.
  • Cookies advertising for configuring the ads displayed to the user based on their surfing habits.

Cookies do not collect sensitive information such as email, username, phone, etc. What can store cookies is the IP address of the network from which you access our website. That is, the number that identifies a device (computer, tablet, smartphone) on the Internet. This number is assigned by the ISP (Movistar, Jazztel, Orange, etc.) of the user. We do not use the IP address to identify the user.

The types of cookies we use on our web site are: one language and another to store user data access to the store.

The user must ensure that he complies with them before continuing navigation.You can also configure your browser to not accept cookies although that affect the proper functioning of the website and, in practice, it will be practically impossible to use the site services.

How to uninstall, block or delete cookies?

The cookies that have been installed in the user’s browser can be deleted at any time. Each browser, and are used from mobile devices or laptops or desktop computers, has its removal options thereof which can be located in the configuration section of these browsers.

Updates and Changes to Policy Cookies

From this website we can make changes to the Policy Cookies based on legislative or to adapt in the event that new requirements are incorporated cookies. Matter of that, the user will be duly informed on the website itself.